Course curriculum

  • 1

    Introduction

    • Overview, Norms, Standards
  • 2

    Nonverbal Communication

    • Non-Verbal Communication Overview
  • 3

    Difficult Conversations

    • Overview

    • Difficult Conversations : Diversity

    • Time, Place, Approach

    • Difficult Conversations Activity
  • 4

    Repairing Relationships After Conflict

    • Overview
  • 5

    Reflection and Summary

    • Reflection Activity

    • Reflection Assignment Directions

    • What You've Learned

    • Reflection Assignment